Refund Policy
Refund Policy
We stand behind ElevationElite™ 2.0 with a 90-Day Risk-Free Guarantee.
If you’re not satisfied, here’s how it works:
-
You have 90 days from delivery to request a return
-
Items must be in original condition (minor use acceptable)
-
Return shipping is covered by the customer unless the item is defective
To start a return:
Email serenbeautyshop@gmail.com with your order number and reason. We’ll guide you from there.
Refunds
Once your return is received and inspected, we’ll issue a refund to your original payment method within 5–10 business days.
Questions? We’re here to help.